EN
As Solidark, we not only manufacture high-technology hot melt adhesive melters and systems, but also provide comprehensive service and support solutions to ensure that our products operate safely, efficiently, and with a long service life. From installation and commissioning to technical service and software support, we stand by our customers at every stage with end-to-end services.
Professional Installation and Commissioning
Solidark engineers take an active role in all domestic and international projects requiring installation, managing machine assembly, electrical and mechanical connections, commissioning, and testing processes with great precision. Each system is configured according to the specific needs of the user and delivered fully operational.
Technical Service and Preventive Maintenance Support
To maintain maximum machine efficiency and system safety, we provide both on-site and remote technical service support. Through rapid fault intervention and planned maintenance programs, we ensure that equipment operates at peak performance. Our service team offers 24/7 technical support, enabling uninterrupted production continuity.
Software Updates and Remote Support
All our systems are equipped with software-based control units. Thanks to user-friendly interfaces, fast access to process data, and remote connectivity infrastructure, we are able to provide both on-site and online support. When required, system software is updated to ensure access to the latest features and optimal performance.
Spare Parts and Supply Process
All machines and equipment manufactured by Solidark are equipped with high-quality, domestically produced components. Required spare parts are supplied quickly and delivered to our customers both domestically and internationally. With our stocked inventory system for critical components, supply lead times are minimized.
Training and Consulting Services
We provide operator training to ensure proper and efficient use of our systems, along with consulting services aimed at improving production efficiency. Our training programs include both technical knowledge and practical applications, helping to prevent failures caused by operational errors.
Solidark operates with the awareness that product quality can only be sustained through a strong service infrastructure. Through our after-sales service, support, and consulting solutions, we aim to be not just a manufacturer, but a long-term solution partner.
Whether in Türkiye or anywhere else in the world, the Solidark Service & Support Team stands by your operation and behind your systems.